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Municipal financial system still offline

The Merafong City Local Municipality says that the problems it has experienced with its financial system have still not been sorted out.

Several residents have been struggling to pay their municipal accounts since the beginning of the year and started to make enquiries about the issue. According to information released by some councillors, the problems stem from the fact that the municipality has a new contractor supplying this service.

The municipality then issued this notice about the matter on 1 January:

“Dear Customer, kindly note our financial systems are offline at this stage and the matter is being attended to and hope to be resolved as quick as possible.

Statements can be accessed electronically at:

https://merafong.cabedocs.com

Herewith please find alternative means of payment of services:

1.Electronic Funds Transfer (EFT)

Merafong City LM

Nedbank Account 1454087331

Branch Code 198765

Use your municipal account number as reference.

2.EasyPay outlets

*Shoprite

*Pick ‘n Pay

*OK Furniture’s

*President Hyper 1

* Woolworths

3.South African Post Office

We apologize for any inconvenience caused.”

When asked about the matter today, their spokesperson indicated that the matter is still being resolved, however the municipality has numerous pay points which are all operational as per the public notice that was sent out.

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