Essential services continue, municipal offices to close for festive season

The CoE reminds residents and ratepayers that essential services will remain operational throughout the festive season, ensuring continued provision of utilities like electricity and water.

However, municipal offices will close for the public holidays and the year-end recess, with the first closure on December 16 (a public holiday), followed by a break from Christmas Day, December 25, to New Year’s Day, January 1, 2025.

The offices will reopen on January 2.

Additionally, on Christmas Eve, December 24, municipal offices will close early at 13:00 so staff can enjoy the holiday season.

During this period, residents needing healthcare services are encouraged to visit the city’s Community Healthcare Centres (CHCs) and hospitals, which will continue to operate 24/7 to meet urgent medical needs.

While the closure of municipal offices will not affect essential services like electricity and water supply, residents are urged to note these contact numbers for emergencies or service-related issues:

• Life-threatening emergencies: 011 458 0911, or dial 10177 or 112 on a cellphone.

• Municipal services call centre: 0860 543 000.

Municipal payments

The city also reminds residents to settle their municipal accounts on time.

For a convenient and efficient payment experience, the city encourages residents to use the online payment platform Siyakhokha, available at www.siyakhokha.ekurhuleni.gov.za.

Healthcare facilities operating during the holiday period:

Clinics: Phola Park Community Health Centre, Jabulane Dumane Community Health Centre, Jabulane Dumane Community Health Centre and Ramokonopi Community Health Centre.

Hospitals: Bertha Gxowa Hospital, Tambo Memorial Hospital and Thelle Mogoerane Regional Hospital.

A festive season message

The CoE wishes all residents a peaceful and joyous festive season and a prosperous New Year.

The local government remains committed to serving the community and ensuring the delivery of essential services during this time of year.

For inquiries or help, call the municipal services call centre on 0860 543 000.