Lexus South Africa has once again been honoured for its exceptional customer experience, earning a top-10 ranking in the 23rd Ask Afrika Orange Index Conference and Awards.
The Ask Afrika Orange Index is a comprehensive survey that measures customer satisfaction, emotional satisfaction and loyalty. Lexus South Africa secured a place among the top three brands in the automotive category, demonstrating its commitment to providing an unparalleled customer experience.
Omotenashi: The Lexus way
Omotenashi, the Japanese spirit of hospitality, is at the core of everything Lexus does. This recognition underscores the brand’s dedication to excellence and its ability to set a benchmark in customer service.
A thank you to Lexus customers
“We are deeply grateful to our Lexus customers for recognising and valuing our commitment to exceptional service,” said Glenn Crompton, the vice president of marketing at Lexus South Africa. “Your trust and feedback inspire us to continually uphold the highest standards and deliver an unparalleled experience.”
Source: MotorPress
