Rumours that Conlog’s smart meters “spy” on households or emit dangerous levels of radiation were firmly dismissed at a recent Endumeni Chamber of Business meeting.

Conlog, which is currently installing about 10,000 meters in the municipal area, explained that the devices record energy consumption data solely to ensure accurate billing and provide households with insights into their usage.

“Smart meters do not spy on households,” a Conlog spokesperson stressed. “They simply transmit usage data to energy providers—nothing more. There is no mechanism for surveillance, nor has there ever been a case of our meters accessing private information.”

It was further emphasised that while meters transmit consumption data, this does not equate to surveillance in any sense. The spokesperson referenced clarifying reports from industry observers, including Clou Global and Eversource, confirming the same.

The devices emit only non-ionising radio frequency radiation, similar to that produced by everyday technologies such as mobile phones and Wi-Fi routers.

“These emissions are extremely low in power and occur only intermittently—when the meter transmits data,” the spokesperson explained. “They fall well within the safety thresholds set by regulatory authorities such as GOV.UK and Canada.ca.”

Health authorities have consistently affirmed that non-ionising radiation at these levels presents no established harm to human health.

“Our smart meters are fully compliant with national and international standards for electromagnetic safety. The public may rest assured: these devices are safe, lawful, and designed with both user benefit and well-being in mind.”

The rollout, funded by National Treasury, is expected to be completed in Endumeni by 30 September. Conlog has already completed six similar projects across the country, including one in Bethlehem that boosted revenue collection by R12 million a month after illegal connections were eliminated.

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