EDITOR – I hope you will publish the following letter which I write to express my gratitude to the personnel at the Edenvale licensing department.
On July 3 I went to the Edenvale licensing department to renew my driver’s licence.
The queue was extremely long as the offices in Kempton Park were closed temporarily.
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A kind member of the public, seeing I was a senior citizen, came over to me to warn me that I could expect to wait many hours and suggested that I come back on another day.
We debated the issue and I decided to wait it out.
At that moment, a young security guard came up to me and with great courtesy and tact asked if I were a senior citizen.
When I said I was one indeed, he fast-tracked me to the entrance to the offices, got my documents stamped and took me straight to the eye test area where I was processed within a few minutes.
I paid for my licence and was out of the building in under half an hour.
I was treated with so much kindness and consideration that I wish to thank all the people involved – the officials who helped me and the members of the public who let me go ahead of them in that very long queue without protest.
ROSE SILVERTHORNE.
