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City of Johannesburg intensifies meter verification efforts

City of Johannesburg is intensifying its meter verification efforts, rolling out officials in the next few weeks.

The City of Johannesburg has announced that it is stepping up its meter verification efforts in several parts of Johannesburg throughout the month of May.

According to the city, this is part of its billing optimisation project to enhance revenue collection and improve customers’ bills by ensuring that customers receive accurate meter readings for their water and electricity consumption.

The city’s group finance’s director for communications and stakeholder engagement, Kgamanyane Maphologela, stated that the meter verification project will not only lead to an improvement in service delivery but also ‘accurate utility management’ for its customers.

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The meter verification will take place in these suburbs:

Week 5 – 9 May 2025

  • Dunkeld
  • Maroelaldal
  • Melville
  • Ormonde
  • Parktown
  • Emmarentia
  • Parkview
  • Parktown North
  • Melrose
  • Melrose North.

Week 12 – 16 May 2025

  • Naturena
  • Parkhurst
  • Windsor
  • Parkview
  • Robindale
  • Vorna Valley
  • Parkwood
  • Westbury
  • Greenside

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Week 19 – 23 May 2025

  • Linden
  • Parkhurst
  • Paulshof
  • Vorna Valley
  • Westbury
  • Greenside
  • Linden
  • Lindhaven
  • Fourways
  • Linksfield
  • Halfway Gardens
  • Houghton Estate
  • Linksfield North
  • Linksfield Ridge
  • Norwood
  • Robindale
  • Douglasdale
  • Glenvista
  • Hyde Park

Week 26 – 30 May 2025

  • Glen Vista
  • Halfway Gardens
  • Norwood
  • Westbury
  • Halfway House
  • Naturena
  • Northwold
  • Norwood
  • Riverclub
  • Olivedale
  • Robindale
  • Windsor
  • Windsor Glen
  • Florida
  • Juskei Park
  • Linksfield
  • Florida Glen
  • Florida Hills
  • Florida Lake
  • Florida North

While residents are encouraged to allow technicians and the city’s officials to enter their homes to take meter readings, the city has warned its customers to practice caution and verify the identities of the meter readers before granting them access.

According to Maphologela, authorised meter readers will, at all times, carry ID cards with their full names, ID number, and their photos. Officials will also be in branded vehicles.

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