The challenges with uploading of statements to the e-siyakhokha website during December and January have been resolved and statements are now available.
This is according to metro spokesman, Themba Gadebe.
Express received many calls from frustrated residents who could not find their account details on the website.
The municipality apologised for the inconvenience caused to users of system.
They did not supply any details about what caused the problem.
Another new, easy way to access your municipal account
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