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Passport services interrupted at Home Affairs offices
Electricians have been working all night to replace the cables
Certain services, including live capturing of Smart ID cards and passports, are currently not available at the Department of Home Affairs offices.
The Department of Home Affairs wishes to inform members of the public that the online verification system, HANIS, is down due to cables that are damaged and is expected to be up by 1pm today.
The damage to cables resulted in a power failure at the department’s New Co-operation building where the system is located.
Electricians have been working all night to replace the cables while the Home Affairs IT team is on standby to restore the server.
We apologise for the inconvenience caused and wish to reiterate our commitment to providing a quality service to our clients.
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