Ekurhuleni expands on its war on leaks personnel

As part of the national war on leaks programme, the City of Ekurhuleni has adopted 52 water agents from Rand Water who have been trained in water demand management strategy, basic plumbing and reading of water meters.

The water agents will for the next five months be paired with the already existing 120 Ekurhuleni Community water ambassadors in their war against leaks, to curb water loss.

Community water ambassadors will be collecting data, evaluating water meter conditions, leakages and loss-related issues in identified areas with high water consumption.

The agents will be solely responsible for repairing and identifying faulty water meters and conducting public education on effective water usage.

During the door-to-door visits residents will also be trained on how to read their water meters and monitor their water consumption. They will also be shown how to identify household leaks or discrepancies with their meters that could affect their bills.

The data collected by both the water agents and community water ambassadors will be captured on the municipal EMIS system for further intervention and follow up by Ekurhuleni technicians, to be resolved within 48 hours.