THE City of Ekurhuleni has kicked off with an audit on its waste collection services.
This campaign is coined ‘Siyahlanganisa’, which means ‘to gather information, together with the community’.
The audit will see door-to-door surveys at all households and businesses in order to understand the waste service that is currently rendered and to establish if all households and businesses were issued with the new 240l wheelie bin.
The audit has kicked off in the southern region and Kempton Park and Tembisa will only be reached later. Dates will be communicated closer to the time, Themba Gadebe, metro spokesman, said.
The audit will benefit both residents and business, as well as the city, by providing accurate and updated owner billing information, providing close to 250 job opportunities for the duration of the audit and will help the city improve waste management services rendered, Gadebe added.
“In addition, it will provide the city with information for future studies and give an overview of the quality of waste management services provided to communities.”
Field workers who will go door to door can be identified through their attire, which is branded with the City of Ekurhuleni logo and the project name – Siyahlanganisa’. The field workers’ name tags will also include their name, supervisor’s name and number as well as the customer care centre’s contact details.
Capturing of data in the field is done using smart forms on mobile devices. The applications used to create the forms and capture the data are called Device Magic. Data collected is verified through spatial, photographic and desktop verification.
