Residents urged to collect their title deeds
Over 22 300 unclaimed title deeds are piling up and waiting to be collected at customer care centres across the city.

The MMC for Human Settlements Masele Madihlaba has urged all beneficiaries of RDP houses to collect their title deeds at the nearest customer care centres.
Over 22 300 unclaimed title deeds are piling up and waiting to be collected at customer care centres (CCCs) across the city.
Madihlaba said challenges in locating the rightful beneficiaries caused the pile-up, mainly because of unresolved deceased estates, untraceable beneficiaries, informal sales and/or illegal sale of RDP houses and discrepancies between current occupants and the rightful owners.
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“We are calling on all affected residents around the city to come forward and collect their title deeds.
“Getting a title deed is the ultimate step in the security of tenure and confirmation that the house belongs to you,” said Madihlaba.
Members of the public who wish to visit CCCs to collect their title deeds must bring their green bar-coded IDs or identity cards.
Meanwhile, the city is calling on members of the public who cannot afford to pay for services to register on the city’s indigent database.
This will ensure that they get the following benefits:
• 50% rebate on assessment rates;
• Free refuse removal;
• 50kwh of free electricity per month;
• 6kl of water and sewer per month;
• Free indigent burial to registered and deemed indigents; and
• Special rates on emergency services such as ambulance and fire-fighting.