Learners urged to use extended hours for ID and passport applications
Learners can now visit Home Affairs offices until 18:00 from July 7 to 21 to apply for or collect Smart ID Cards and passports during the school holidays.
The Department of Home Affairs is extending its weekday operating hours from July 7 to 21 to assist learners during the school holidays.
During this period, offices will close at 18:00 instead of the usual 16:00. This extension aims to help learners apply for and collect their Smart ID Cards and passports.
In addition, large offices that process Smart ID Cards and passports have introduced dedicated collection counters, where space allows, to ease pressure on clients.
Clients are encouraged to book appointments for applications or collections using the Branch Appointment Booking System (BABS), available on the department’s website. Those who cannot book in advance may still visit as walk-ins.
Minister of Home Affairs, Dr Leon Schreiber, said: “I encourage all clients who have applied for their identification documents and have been waiting for three weeks or more to seize this opportunity. Visit your Home Affairs office to collect these critical documents at your convenience.”
