The City of Ekurhuleni has issued a warning to residents about a scam involving fake promises to fast-track applications and allocations for government-subsidised housing.

According to CoE, scammers are using Facebook, WhatsApp and TikTok to circulate false information and fraudulent documents while demanding payments from unsuspecting residents.

Victims are reportedly asked to pay R500 for a supposed registration process, followed by a further R5 000 payment to secure housing allocations.

The municipality stressed that residents are never required to pay money to receive government housing.

“The city will never ask residents to pay any money to receive their houses,” said CoE spokesperson Zweli Dlamini.

Residents have also been warned not to hand over housing documents to anyone unless an official announcement has been made through the city’s verified communication platforms.

Dlamini said legitimate housing communication will only be shared through its official X account, website and Facebook page.

Officials further clarified that the housing allocation policy does not allow for any process to “speed up” allocations.

“Beneficiaries are officially notified through an SMS and allocation letter confirming approval, the housing development area and stand number,” said Dlamini.

The municipality added that beneficiary lists are displayed at municipal facilities and not on social media platforms.

Housing allocations also take place at housing project sites and not at municipal halls.

Residents are urged to remain vigilant and report suspicious activity to their nearest customer care centre, contact 0800 102 201 or report the matter to law enforcement agencies.