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Alberton Home Affairs joins in on the appointment booking system

In order to reduce long queues and waiting times at offices when applying for smart ID cards and passports, Alberton Home Affairs has joined in on the appointment booking system.

As a way to tackle long queues, Alberton Home Affairs has joined other branches across the city to introduce the branch appointment booking system or BABS.

The branch announced that the booking system started early in the year and is now gaining momentum.

Currently, some branches will take up to about 150 bookings while other branches may have capacity to take more bookings.

The BABS is a system that allows clients to make an electronic booking for selected services, which includes smart ID cards and passports.

Amendments, marriage certificates, birth and death certificates, including other old services will still be done manually. The system also allows clients to cancel or reschedule appointments.

Pre-booked clients will be serviced at dedicated counters.

To book an appointment, click HERE. For guidance, clients may also contact the Home Affairs Contact Centre on 0800 601 190.

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