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Need a rates payment arrangement due to current financial difficulties?

According to a communication by the City, the payment arrangement is available to business or commercial account holders.

City of Johannesburg (COJ) commercial customers who may be experiencing financial difficulties and cannot pay their rates may require a payment arrangement.

According to a communication by the City, the payment arrangement is available to business or commercial account holders.

You are required to provide the following documentation:

  • Proxy letter on a company letter head
  • Latest financial audited statements (three years)
  • Latest bank statements (six months)
  • Certified copy of ID of specific persons who have the authority to sign on behalf of the company
  • Proof of five per cent deposit or down-payment, if not afforded, provide supporting documents.

You can request a payment arrangement by emailing creditcontrol@joburg.org.za or by visiting any of the City of Johannesburg revenue customer service centres currently in operation.

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