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City Power halts services in Alexandra after violent attack on contractors

City Power urges residents to come forward with information to help identify the perpetrators and is considering permanently withdrawing its resources from the area if the violence continues.

City Power has condemned the violent attack on its contractors in Alexandra, which has led to a halt in services in the township.

The attack occurred on Tuesday when a group of residents ambushed a team of contractors who were repairing a faulty cable that had caused an outage in the area.

City Power spokesperson Isaac Mangena said the contractors were pelted with stones, one got injured and they were forced to flee the scene.

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“The attackers also stole the contractors’ toolboxes and cables, which were meant to be used for the repairs. A case has been reported to the police, and City Power is urging residents with information to come forward and assist in rounding up those responsible,” Mangena said.

City Power CEO Tshifularo Mashava strongly condemned the attack and emphasised that the company will not hesitate to permanently withdraw its employees and contractors from areas where their safety is compromised.

“We condemn these violent attacks on our contractors and technicians, who are assigned to address the same outage concern that residents are complaining about. It’s disappointing that our attempts to restore supply were met with such brute violence.

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“We urge councillors and community leaders in the area to speak to their fellow residents to refrain from such counterproductive acts, because if this continues unabated, we will be left with no choice but to halt our services to protect lives.”

Mashava added that they will engage with the community leadership and councillors to express their concerns and request their intervention.

Mangena said the attack has forced City Power to pull out its resources from Alexandra, leaving only skeletal services available.

“The company is currently facing capacity challenges in the township due to multiple faults and overloading of the network, which has led to load rotation to alleviate the pressures on the system. The outage is affecting customers in Alexandra from 12th Avenue to 20th Avenue between Roosevelt and Hofmeyer Streets,” Mangena said.

He added, “The matter is still under investigation, and City Power will only allow its full complement of employees and contractors to return to the site when it deems it safe.”

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