Ekurhuleni confirms chemical toilet services continue in informal settlements
The City of Ekurhuleni has clarified that chemical toilet services in informal settlements remain active, with new contractors appointed following the expiry of the previous three-year contract.
The City of Ekurhuleni has reassured residents that chemical toilet services in informal settlements will continue without interruption, despite recent concerns raised in the media.
According to the city, the previous three-year contract for chemical toilet services reached its natural end in line with Supply Chain Management (SCM) processes and was not cancelled due to non-payment.
The municipality confirmed that close-out payments for all verified invoices are being processed and will be finalised by September 30.
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New service providers have since been appointed and are already operational. These contractors have deployed toilets in affected areas and are carrying out routine servicing and waste removal.
Reports of unserviced units, the city explained, mostly relate to old toilets still linked to the expired contract.
Outgoing service providers were instructed to remove their equipment within 14 days of contract expiry.
While most complied, a few contractors remain in breach, prompting the city to issue compliance notices and pursue penalties to safeguard public funds.
In Mpilisweni, a scheduled removal of old toilets was delayed last week following objections from community members.
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The city is working closely with the ward councillor and community structures to agree on a suitable removal date. Importantly, new providers have already placed toilets in the area, which are being serviced on schedule.
The city’s immediate priorities include stabilising services with the newly appointed contractors, finalising all payments on verified invoices by the end of September, and ensuring the phased removal of outdated units.
Penalties will also be enforced against service providers who fail to meet contractual obligations.
“The City of Ekurhuleni remains committed to ensuring reliable sanitation services for all communities and will continue to keep residents updated as the close-out process is completed,” the municipality said.
