Taxpayers confused as SARS collections and deductions spark concern
outh Africans are increasingly reporting unexpected salary deductions and frozen accounts linked to SARS, prompting calls for greater awareness of taxpayers’ rights and legal collection processes.
South Africans are increasingly waking up to frozen bank accounts and unexpected deductions by the South African Revenue Service (SARS), often leaving them confused and under financial pressure.
For many taxpayers, the shock comes when they discover that money has already been deducted from their accounts or that salary deductions have been implemented before they fully understand what is happening.
Tax specialist and founder of Unicus Tax Specialists SA, Nico Theron says many taxpayers wrongly assume that once SARS has taken money, the matter cannot be challenged.
“The mistake taxpayers make is assuming that because SARS has taken the money, they must have been entitled to do so,” he said.
SARS has broad powers to collect outstanding tax debt, which can affect salaries, business bank accounts and funds held by third parties on behalf of taxpayers.
However, these powers are not unlimited and still need to fall within legal boundaries.
Collection action can include deductions from bank accounts, salary deductions through employers, debt collection demands issued on behalf of SARS and continued collection processes where legal requirements may not have been properly followed.
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According to Theron, many taxpayers also misunderstand what happens after money has already been collected.
“They often assume the money is gone and that their only option is a slow complaint or escalation process. While that is sometimes true, it isn’t always the case,” he said.
He explained that disputes involving collection actions are not always resolved through the normal objection process.
While taxpayers may challenge assessments, collection matters themselves can require a separate and more urgent process.
Cash flow pressures can create additional challenges for individuals and businesses, particularly when salaries, suppliers and operational expenses are involved.
“If SARS has acted outside the law, the aim is simple: stop the collection, reverse the damage and recover the money,” Theron added.
