The City of Ekurhuleni says its operations to recover the city’s revenue from nonpayers of rates by disconnecting services, such as electricity and water, are yielding positive results.
According to metro spokesperson Zweli Dlamini, on June 29 the city’s customer relations management service in the revenue collection division visited industries that owe the municipality millions of rands for rates in Springs.
“One of the defaulters visited is the owner of a block of flats in Daggafontein, who owes the city over a million rand. They committed to immediately pay R500 000 at the Springs Customer Care Centre and negotiated to be given more time to settle their outstanding bill.
“As a result, their water supply was throttled to lower the water pressure until they fully pay what is due to the city,” said Dlamini.
The disconnection operation comprises a multi-disciplinary team of officials from the city’s departments of water, sanitation and energy; finance and EMPD.
“During the operation, some companies were found to have tampered with their metres after they had been disconnected before. Companies that were found to have tampered with the water and electricity metres were served with fines of R24 000 for first offences.”
The city encourages all its customers to ensure that their municipal accounts are up to date to avoid disconnection of services that may interrupt their daily operations.
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