City adopts a tough stance against power thieves

The City of Ekurhuleni (CoE) is losing multi-millions of rand due to electricity-related crimes, including widespread illegal connections, meter and account tampering, ghost vending, and the never-ending vandalism and theft of the energy infrastructure.

On account of the massive revenue loss, the embattled city has introduced harsher punitive measures to curb the illegal practice.
These hefty fines on individuals who tamper with electricity meters are: imposed charges include the cost of removing and reinstating a service connection due to tampering.
CoE spokesperson Zweli Dlamini explained that the fee is calculated based on the estimated cost of materials, labour, and transport, plus an additional 10%, with a minimum charge of R5 566.07.
Punitive measures against thieves
Repeat offences will face escalating penalties:
• Second offence: Penalty fee is doubled.
• Third offence: Penalty fee is tripled.
• Fourth offence: The electricity service connection will be permanently removed, and all related costs will be charged to the customer’s account.

Fraudulent electricity tokens
The city also urges its residents to avoid buying cheaper electricity tokens circulating on digital platforms, as these are scams.
Dlamini encouraged residents to purchase electricity only from the municipality, Eskom or registered NERSA-compliant resellers, most of which sell tokens through retailers

Support for indigent households
The city also understands that some residents may struggle to afford electricity. If you are unable to pay for electricity, you may apply for assistance through the city’s Indigent Support Programme.
Eligible households can receive essential relief in line with national and municipal criteria. Relief is granted monthly, subject to city’s policies and budget availability.
For more information or to apply, visit your nearest customer care centre or go to the city’s website at www.ekurhuleni.gov.za

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