City of Ekurhuleni reduces water losses through leak repair programme

The CoE’s War on Leaks programme aims to minimise water losses by identifying and repairing leaks, installing water meters and promoting sustainable water practices.

The city installed 2 175 water meters between January and June, which are now integrated into the billing system to generate revenue from water use.

This effort has paid off because Ekurhuleni has reduced non-revenue water from 29.84% in June 2024 to 28.94% in 2025, a rate below the international average of 30%.

The city strongly advises residents not to attempt to repair damaged water meters themselves, as this can often lead to further leaks.

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Under the leadership of MMC for Water and Sanitation, Thembi Msane, the city remains committed to its sustainable water management and conservation initiatives.

Msane led the programme, which reached communities across the city, and spoke of the city’s commitment to sustainable water management and conservation initiatives.

“Some key achievements by the city include reducing water losses and conserving water. Normal non-revenue water may be caused by flushing the water supply system or firefighting, among others.

“We observed that some residents have tried to repair damaged water meters, often using unsuitable materials that cause more leaks. Instead, residents should report any leaks or damage to the dedicated hotline on 086 0543 000,” said Msane.