“Residents who tamper with the pipe network of water supply through the meter will be dealt with by the law,” EMM spokesperson Zweli Dlamini said.

What is meter tampering?
* any action resulting in the breaking of a seal, the opening, adjustment or removal of a meter,
bypassing the meter, opening of a meter box or interfering with the meter or municipal wiring,
piping or other installations in any manner constitutes tampering;
* only authorised municipal personnel/contractors are permitted to work on meters, municipal
installations (such as transformers) and municipal wiring and piping;
* severe penalties will be imposed on any person found to have committed tampering;
* tampering constitutes fraud and may result in criminal charges.
What should I do if I am approached by someone who says he/she can reduce my monthly electricity or water account?
* obtain as much detail from the person as possible;
* telephone the relevant Customer Care Centre for advice;
* do not allow anyone to tamper or interfere with your meter, pipes or cables leading to the meter;
* you will be held liable should your meter be found to be tampered with.
To report faulty water meters, phone the Nigel Customer Care Centre on 011 999 9050.