As executive public relations officer for Kempton Park CPF Sector 2, Izelle van den Berg is passionate about making a positive difference in her community.

Her journey with the CPF began with a desire to be part of the solution to the challenges facing local residents.

“Witnessing crime, fear and frustration within the community inspired me to take action rather than simply complain about the problems,” she said.

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“I believe that everyone has a role to play in creating a safer environment and wanted to contribute to protecting the place that so many people call home.”

Having been involved with the CPF for several years, Van den Berg remains motivated by the knowledge that the work being done has a real impact.

Whether it is preventing crime, assisting a resident in need or simply providing a visible presence that helps people feel safer, she finds purpose in every patrol and community engagement.

A typical patrol shift begins with CPF members gathering at SAPS to obtain an occurrence book (OB) number and discuss any concerns or incidents that may require attention before heading out into the community.

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“No shifts are ever the same. Some are quiet, while others can be extremely busy. Regardless of the circumstances, the focus remains on visibility, vigilance and teamwork,” she said.

One of the most rewarding aspects of serving as a CPF member is the opportunity to connect with people.

Building relationships with residents and working alongside others who genuinely care about community safety provides her with a strong sense of purpose and belonging.

Like many volunteers, Van den Berg faces the challenge of balancing CPF responsibilities with work and family commitments.

The long hours can be demanding, and there are times when community members may not fully understand the role of the CPF or may be reluctant to co-operate.

Despite these challenges, she remains committed to serving her community.

Several experiences have left a lasting impression on her, particularly situations where CPF members arrived in time to assist someone or prevent an incident from escalating.

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These moments reinforce the value of the sacrifices made and serve as a reminder of why community involvement matters.

Her involvement with the CPF has also given her a deeper understanding of both the challenges and strengths within the community.

While crime and social issues remain concerns, she has witnessed the remarkable dedication of residents who genuinely care about making their neighbourhood a better place.

“This gives me hope for the future,” she said.

According to Van den Berg, effective CPF members possess patience, commitment and the ability to remain calm under pressure. Above all, they need heart and a genuine concern for the wellbeing of others.

Balancing personal life, work and CPF duties is not always easy, but she credits careful time management and a strong support system for helping her maintain that balance.

Her family plays an important role, offering encouragement and understanding, even when her volunteer commitments reduce the time they spend together.

Van den Berg believes the CPF serves as the eyes and ears of the community.

By working closely with residents and SAPS, CPF members help bridge communication gaps, improve awareness and enhance safety through their presence and involvement.

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She would like community members to understand that CPF volunteers give their time freely because they care about the community.

“While no organisation is perfect, the commitment and dedication of its members are genuine and focused on making a positive difference,” she said.

Residents can support CPF efforts by reporting incidents, sharing valuable information, cooperating with safety initiatives and becoming actively involved in community projects.

She firmly believes that safety is a shared responsibility.

For anyone considering joining the CPF, Van den Berg encourages them to take the step if they have a heart for their community. While the work can be demanding, it is meaningful and provides an opportunity to be part of something greater than oneself.

Looking ahead, Van den Berg hopes to see a safer, stronger and more united community where residents support one another, take pride in their neighbourhoods and work together to create a better future for all.