Perry’s offers a service to clients like any other business

THE Glen Marais of Monument Road writes:

Recent letters about Perry’s in Glen Marais refer.

Please, who are you fooling?

Your “young adults” are inconsiderate people who spin there cars and rev there bikes late in the evening.

There are times you can hear the fights between a few “young men” or girls giggling and screaming. You have people singing karaoke that sounds horrible.

One can clearly hear they had a few too many to drink. It seems you forgot that you are in it for the money. You let people leave your pub upset and drunk. Last year, how many “couples” just drove down the road and had fights? We had to call the police to stop a man from hitting his wife, or boys boxing all the way from your pub.

How about the woman that was so drunk she drove into a business fence and nearly the private home’s bedroom where people were sleeping?

And what about the biker this year who revved his bike and sped down Monument Road and crashed and died on the scene? It was horrific to see how the “young adults” handled the scene. One would have thought they would have learnt a lesson from this – drink and drive doesn’t work.

But all they did was take pictures of the man’s mangled body, aged 22, and as soon as the cops arrived, they fled. Afraid the police might smell the alcohol on their breaths?

You claim it is a sports bar. Tell me, how can you watch sport with loud music, bikes and cars spinning? As for the parents that allow their children to go there, well, it doesn’t matter where they go, they still behave poorly and drive intoxicated. This is a residential area. Take you pub and move where people don’t want to sleep after a long day at work. Where kids don’t have to study and go to school the next day.

Paul and Norma of Perry’s reply:

While your complaint is well noted, we need to clarify a couple of simple life principles. Do any of us really know whether these “young men and giggling girls” actually visit our establishment?

‘Young adults’ are over the legal age of 18, and thus have their own rights, values and principles. As a business dealing in food and liquor, we (as owners and management), know this too well.

While regrettably we cannot influence and correct behaviour of the selected few individuals that do not display an adult sense of responsibility, our business principles are simple in that any persons arriving intoxicated and/or misbehaving are asked to leave the premises and are not served any more alcohol. Once people leave the establishment and are within a public area, there is very little we can do to assume responsibility for either their behaviour or actions.

Our business is located in a business zone, and fair enough, we realise the impact noise and disruptions in public create (allegedly by our patrons) after enjoying an evening of sports (when sport is broadcasted) and entertainment that may spill over in the direct adjacent residential area after leaving our venue.

For this reason, since opening and listening to fair complaints, we have already taken steps to ensure our entertainers do not exceed high noise levels and increased our management control of persons seemingly “overindulging” and/or misbehaving in an effort to avoid the very issues you are complaining about with success.

Regrettably, as mentioned, clients are only under our control until they leave the premises and we cannot further assume accountability for their actions. Becoming intoxicated and disorderly can happen anywhere, at other establishments and even at home before patrons take to the streets – is this now also our responsibility to avoid?

Are you implying that if a person is obese or have other problems and visits our establishment, that we should not serve this person either? (Similar issue, habits and life choices or circumstances of individuals are not under our control, is it?)

In as far as the unfortunate accident of the young man and his motorbike, our sincere condolences again to his family. He was not served any alcohol at our establishment as he arrived and was served a Coke by and employee and relative.

Part of entertainment we offer is karaoke (a process whereby would be or wanna be singers can strut their talents, good or bad between friends). What is the fun in this – “sounds horrible” as you mentioned, but friends have a good time and a great laugh at that.

We offer a service to our clients and like any business, the service our clients expect and receive comes at a cost – basic principles of business (supply and demand). As yourself, we earn a living, so do we have a right to earn a living, whether in it for the money or not?

Taking our pub and “chuff it” (sure it’s a spelling mistake) unfortunately won’t work, as we intend to serve the majority which are happy visiting, including our mutual neighbours in Glen Marais.

Again, the owners and management invite complainants to visit and discuss concerns and address issues like adults instead of hiding behind a pen and paper and not enter into proper dialogue to keep all happy.