SMSs help during water crisis

SHARMLA DHARAMALINGAM writes:

I wish to commend Ekurhuleni Emergency Management Division for its continuous updates during the recent water shortages.

From September 25-29 I received 12 SMSs giving me updates on the situation. SMSs informed affected residents of the shortages, where water tanks were dispensing assistance to communities and continuous updates on the capacity at the reservoir up until it was 90% full.

This is outstanding service. The communications were appreciated.

During a crisis, even negative communication is better than no communication. I salute the good work of the team who worked tirelessly during the weekend to keep residents informed.