Thousands of residents in Soshanguve and nearby communities face low water pressure following a major disruption in Rand Water’s supply network.

The disruption follows a power outage at Rand Water’s Zuikerbosch Water Treatment Plant on October 9, which reduced pumping capacity and slowed the refilling of Hartebeeshoek Reservoir.

According to the City of Tshwane Metropolitan Municipality, low water levels at Hartebeeshoek Reservoir are limiting the volume of water reaching Soshanguve L Reservoir, particularly affecting the higher-lying Tower zone.

Monitoring recovery efforts

The municipality said normal water supply would depend on improved reservoir levels at Hartebeeshoek and the stabilisation of Rand Water’s system.

City of Tshwane spokesperson Lindela Mashigo said the municipality was aware of the situation and was monitoring reservoir levels as the system recovered.

The affected areas include Soshanguve, including all extensions, Soshanguve East, Soshanguve South, Mabopane Block S, Bon Accord AH, De Beers, Kopanong, Kopanong Ext 1, Kruisfontein, Onderstepoort, Rietgat, The Farm and Wentzelrust.

“The municipality has urged residents and businesses in the affected areas to use water sparingly to assist the system’s recovery,” Mashigo said.

Mashigo also acknowledged the inconvenience caused by the disruption and apologised to residents for the impact on households and businesses.

The municipality said it would continue monitoring reservoir levels and provide further updates as the water supply system recovered.

No specific timeframe for the restoration of normal water pressure was provided in the update.

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