Service delivery problems, future plans, and stakeholder relations took centre stage during the quarterly meeting at the Holiday Inn Rosebank on October 8.

Leading the Rosebank Management District stakeholder meeting was district manager Mikhaela Donaldson, with representatives in attendance including the Rosebank SAPS, City Power, Johannesburg City Parks and Zoo (JCPZ), the Johannesburg Metropolitan Police Department (JMPD), Johannesburg Roads Agency (JRA), and the Fidelity Services Group.

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Although Johannesburg Water was invited to address ongoing challenges, no representative attended.

Municipal engagements and operational updates highlighted at the meeting included:
• JMPD visibility has been satisfactory, with ongoing enforcement in the second half of the year,
• Rosebank SAPS and the local Community Policing Forum continue to hold morning parades and special operations, maintaining high visibility during pickets,
• JRA was contacted regarding faulty traffic lights, noted by Donaldson as the district’s primary concern in recent months, alongside ongoing repairs to damaged infrastructure,
• City Power was engaged regarding cable faults that left numerous trenches open, unserviced mini-substations, and dark streetlights. Turnaround times for repairs remain a priority,
• Citizen relationship and urban management introduced a new urban inspector to the ward, improving the escalation process for municipal issues, and
• Attending to unresolved Johannesburg Water issues remains critical, as delayed repairs continue to cause secondary infrastructure damage.

Also read: Johannesburg Water fails to keep up with its ailing infrastructure

Donaldson praised community-led upkeep efforts, noting a recent collaboration between TotalEnergies, Hyde Hotel, and JCPZ.

“The initiative included planting trees, installing new park benches, and painting public furniture,” Donaldson said, adding that ongoing corporate social responsibility projects by Hyde Hotel have contributed soup kitchens, clean-up drives, and greening initiatives to the precinct.

JRA and Pothole Patrol were also acknowledged for maintaining road surfaces and reducing potholes in the area.

Stakeholders emphasised that increased responsiveness is still required from City Power and Johannesburg Water to resolve lingering outages and excavations.

Donaldson confirmed that work is underway on the Rosebank digital twin decision support tool, an evidence-based infrastructure investment project designed to address mobility challenges and streamline regulatory and planning approvals.

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