Small businesses are the backbone of our communities, yet they are often targeted by criminals due to limited security resources. Ensuring the safety of staff and property is essential for SMEs to trade confidently and securely.

Charnel Hattingh, group head of marketing and communications at Fidelity Services Group, says:
“All employers have a legal duty to provide a safe working environment for staff. Proper physical security systems show commitment to employee health and safety, while also deterring opportunistic crime.”

She warns that business-related crimes continue unabated.

“Criminals often target businesses during opening and closing times or whenever a staff member is vulnerable. A small lapse in vigilance can be enough for a criminal to act,” says Hattingh.

“The best way to protect your business is to implement layered security and ensure it is linked to an armed response service.”

Practical security tips for small businesses:
• Perimeter security:
Walls, gates, electric fencing, and security beams help deter intruders. CCTV and security guards monitoring vehicles and visitors add an extra layer of protection

• Parking areas:
Staff and customer parking should be secured. CCTV and patrols are effective tools for monitoring these areas

• Entrance security:
Front doors are high-risk zones. Install security gates, intercom systems, and ensure staff have panic buttons linked to an armed response service

• Interior safety:
Inside the workplace, staff should have access to fixed and mobile panic buttons, emergency numbers, and clear plans for incidents such as robbery, fire, or medical emergencies

• Opening and closing routines:
These times are particularly vulnerable. Support from a guarding or armed response service provides vital protection.

“Staff must remain vigilant at work, just as they are at home. Almost any crime that can happen in a neighbourhood can happen in a workplace. Awareness and a security-conscious culture are critical,” Hattingh adds.

“Many incidents at business premises can be avoided, or have different outcomes, with proper security systems and staff who are security-savvy.”