Industry NewsMotoring

WesBank is confirming its leadership position within the finance environment.

It has just released an interactive new app that offers customers the ability to access vehicle finance via their cell phones. 

“We looked hard at what our customers were experiencing and what they actually needed from us in order to develop the WesBank App,” says Ghana Msibi, WesBank Motor CEO.

“The result literally revolutionises the buying experience to facilitate speedy and convenient interactions between the bank, dealers and our current and potential customers.

“With one simple click, our customers have instant access to the bank’s products and services. WesBank has been at the forefront of pioneering digital solutions for well over 50 years and it’s only fitting that we are the first vehicle financier to launch a dedicated app channel with touch points across the entire vehicle ownership journey. Empowering our customers through innovation is integral to WesBank’s DNA,” says Msibi.

WesBank says its app is easy to understand and operate and eliminate the need to visit the bank either physically, telephonically or online.

“Users are able to check affordability, apply for vehicle finance, receive approval to qualify, customise their own deal terms, and sign their vehicle contract, all in a matter of minutes.”

“The ability to move seamlessly through the functionality of the app makes it highly accessible and user-friendly, enabling customers to fast-track the vehicle financing process at the touch of a button. In addition, customers can manage their accounts and have access to other interactive features such as vehicle auction information, and so much more,” says Dane Reddy, WesBank’s head of digital.

The WesBank App is available for download from the Apple App Store (IOs) and Google PlayStore (Android), for all WesBank customers, current or new.

“All data collected, via the app, is treated in the strictest confidence,” ensures Wesbank.

“Being the first to market with this technology is an exciting move for WesBank, as we continue to innovate to improve our customers’ interactions and experiences with us. As a complete digital solution to manage all the end user’s needs, the app will evolve with our customers from their initial experience to a long-term journey with the bank,” concluded Msibi.

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