Outsourcing IT services provides businesses with a multitude of benefits, apart from it being a hassle-free, cost-effective option. ASG is one of the leading IT companies in Gauteng that offers businesses with simplified, cost-effective solutions, all in one comprehensive package, which consists of some of the following services:
- IT Support services – which are both GDPR and POPI compliant
- IT security
- Backup as well as disaster recovery
- Cost and budget planning
- Email and website hosting
- IT assessments and network audits
- Security, anti-virus, and anti-spyware for all customers
- Voice and data cabling services, and more.
What are the key services offered by outsourced IT Companies?
One of the main reasons why ASG is one of the most prominent outsourced IT companies in South Africa is that, at the core of ASG’s service offering, there is a passion and drive towards fulfilling a role which is indispensable in the business of clients across the country. ASG aims to become the virtual IT department of any business, partnering with the client to ensure that the business has the safest and most efficient IT infrastructure and systems available while taking the necessary measures to ensure that system downtime is eliminated.
Flat-rate IT solutions
ASG offers flat rate IT solutions with the benefit that its clients know precisely what they are paying for regardless of how extensive the business’ IT support needs may be. There are no hidden fees or additional hourly rates, and technicians are available to the client when they are needed. All services are included and calculated into one monthly flat rate. Providing the client with a customised and affordable flat monthly rate.
System Maintenance
ASG also ensures that all essential maintenance tasks are conducted, keeping systems up and running efficiently. Furthermore, ASG also ensures that all data is backed up and that there is the highest level of security in place while complying with GDPR and POPI compliance.
Coverage for both Small- to Medium Business
ASG’s dynamic and comprehensive services are also geared directly towards small and medium businesses, which means that IT systems need to be flexible enough so that growth is possible and that there is enough room for adaption to the business’ changing needs. ASG prides itself in familiarising themselves with each unique business along with the functionality that each may require, ensuring that intuitive advice which is unique to each is available when and where it is required.
Cloud-based PBX
With so many businesses still making use of PBX-based systems and solutions, it is a tedious, time-consuming, and costly exercise for upgrades or replacements to be done to the system. However, with ASG, clients are offered with an on-premises cloud-based PBX. This feature-rich business phone system makes use of the business’ computer data network and existing fibre or wireless internet connection to route both incoming as well as outgoing voice calls seamlessly. Ensuring that everyone within the business is connected to the PBX phone system from anywhere to be able to do business and make or take calls. ASG’s cloud-based PBX features some of the following:
- Automated Attendant (IVR)
- Blind transfer, call detail records, call logging, and more.
- Music on Hold, Music on Transfer
- Voicemail, Call Recording, and receive voicemail via email
- Ring extension and mobile simultaneously
- Notifications via email for any missed calls
- Conference calling, and several others.
ASG is capable of being the outsourced IT department for any small to medium sized business in Gauteng. ASG provides comprehensive IT support services that are affordable and customisable so that the client has one point of contact for all IT problems. Providing monthly flat rate IT solutions or even cloud-based PBX systems – all IT services are available to your business from ASG IT Support Services https://www.asg.co.za/.
