Collect SRD grants at Pick n Pay and Boxer stores on public holidays this month
SRD grant recipients with a Postbank account can still receive their grants when the South African Post Office (SAPO) is closed on 16, 24, 27 and 31 December
Social relief of distress (SRD) grant beneficiaries with a Postbank account, can collect their payments from Pick n Pay and Boxer stores throughout December, including public holidays and weekends.
This means recipients with a Postbank account can still receive their grants when the South African Post Office (SAPO) closes on 16, 24, 27 and 31 December.
The majority of Pick n Pay and Boxer stores remain open every day during December to serve customers and local communities across South Africa.
In September, Pick n Pay and Boxer became the first retailers to become collection points for SRD grants via collaborating with Postbank.
Only grant recipients who have opted to collect their grant in person can do so at these stores.
Beneficiaries are reminded to only come for collection once they have received an SMS informing them that their grant is available.
They must bring along their identity document and cell phone they registered with for collection.
‘Our doors will be open to customers almost every day this holiday season and we will be able to assist grant beneficiaries needing to withdraw their grants over the festive season,” says John Bradshaw, retail executive of Omnichannel, Pick n Pay.
Steps to collect SRD grants at Pick n Pay or Boxer stores
1: You should have received an SMS from SASSA confirming your successful application.
2: You will then receive an SMS message from SASSA confirming the collection point and the day of collection.
3: You must take your ID and cell phone along to the store when collecting your R350 SRD grant.
4: You will then enter your ID number and the registered SASSA cell phone number at the till point to confirm the funds are available for collection
5: You will immediately receive a USSD message, which you must approve by clicking YES on your cell phone before the cash is handed over.
To opt to receive your SRD R350 via Pick n Pay or Boxer store:
1: When applying for a grant payment ensure that you have a unique cell phone number, select Postbank and the vCard option.
2: You will be required to complete the in-person FICA via a SAPO branch during the first withdrawal.
3. Thereafter you will be able to transact at any Pick and Pay or Boxer store.
If you re already registered, but do not have a unique cell phone number, aApply for a sim card and borrow a cell phone to insert your own sim card.
Once you have your own sim card, you must contact SASSA to change your cell phone number.
Beneficiaries should note that Pick n Pay and Boxer do not manage the application and approval of grant funds. This is a process run entirely by Postbank.
