The hotline is a temporary channel which will be discontinued when the threats are over.
This service is free and the municipality guarantees callers anonymity.
Residents can dial *134*422# to access the services using any phone – the service is not limited to those with smartphones or 3G connectivity.
The caller will need to provide their details such as the area where there is a threat and a short description of the incident.
All reported incidents will be routed by the City’s Customer Relations Management Correspondence Centre to the Ekurhuleni Metropolitan Police Department (EMPD).
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