Ekurhuleni introduces another convenient platform to access statements
In an effort to halt the frustration endured by residents due to various incidents that impede the delivery of monthly municipal account statements, the Ekurhuleni Metropolitan Municipality now provides a facility where monthly accounts are made available in a PDF format, to be printed, viewed or mailed.
Metro spokesman Themba Gadebe said the service will be available on a permanent basis and customers can access it via the metro’s website, where there will be a link, or by logging on to https://ekurhuleni.docview.co.za.
“By following the easy instructions, in a matter of minutes you will be able view or download your statements for the past three months,” said Gadebe.
He added that there is a payment link to https://www.e-siyakhokha.co.za which can be used by those customers who wish to pay their account online.
“The municipality wishes to encourage ratepayers to utilise these platforms, which have been introduced for their convenience,” said Gadebe.
Residents are also reminded to settle their municipal accounts before departing for the holidays, to avoid credit control measures being implemented against them.
