1. ABOUT US
Whilst we provide a myriad of specialist legal solutions, a core competency of the practice vests in the conveyancing, litigation and debt recovery domain. Our extensive institutional client base is a testimony to our performance ethos over time.
The firm has a complement in excess of three hundred staff dedicated to a number of specialist legal disciplines that broadly encompass conveyancing, litigation, retail and commercial debt recovery and a general bouquet of corporate and commercial service offerings. This infrastructure is supported by a client-centric approach that talks to “Serious about Service”.
2. OUR VISION
To provide innovative, cost-effective solutions to our retail and institutional client base.
This is achieved by a combination of superior technology, best practice people management, and world-class portfolio business intelligence.
We implement this ethos by way of balanced scorecards, innovative reward programs, all underpinned by non-negotiable compliance and governance standards.
We mirror our clients’ performance expectations by ensuring that we manage and measure process outcomes.
3. OUR MISSION
To ensure that all matters entrusted to our firm are dealt with as effectively as possible with a view to assisting our clients to meet and exceed their goals and expectations.
4. OUR VALUES
- Respectful – toward each other, all debtors, our clients, and our suppliers;
- Ethical – we conduct ourselves and our business practices in an ethical manner, conforming to the regulations and stipulations of our clients and legal policies alike;
- Service Orientated – our company slogan “Serious about Service” is a constant reminder of what directly follows our company name. We take full responsibility for the service we render;
- Excellent – we consistently achieve or exceed client expectations. We employ the right people, use the best systems and design the most effective processes to ensure that we deliver excellent results and we consider ourselves role models in this arena;
- Passionate – we foster diversity and talent, and are committed to the development of our people, individuals are able to perform in areas where they are most passionate. This common thread is evident in the results we deliver to our clients.
