Home Affairs open on Saturday for collections

The Department of Home Affairs (DHA) will open its offices on November 11, for five hours for citizens to collect their IDs and passports before the November 18 and 19 voter registration weekend.

The operating hours are 08:00 to 13:00.

Home Affairs spokesperson Siya Qoza said their service on November 11 is exclusively for collecting smart ID cards and passports.

“To ease pressure on its clients, Home Affairs has introduced dedicated counters for collections in large offices that process smart ID cards and passports, where space allows. This will help reduce queues.”

Qoza said clients can now book collection appointments before visiting the offices by using the Branch Appointment Booking System available on the DHA website www.dha.gov.za through this link: https://services.dha.gov.za/#/authenticate/identity.

The department also allows clients who might not have time to book appointments to visit as walk-ins, and it will assist them in collecting their IDs and passports.

“ID services will also be available at all Home Affairs offices during the voter registration weekend – November 18 and 19. In this regard, the operating hours at Home Affairs offices will align with those of the Independent Electoral Commission (IEC) to assist voters who need to collect IDs they have applied for or apply for temporary ID certificates.

”With these documents, the eligible voters can register for the 2024 national and provincial elections. Temporary identification certificates are issued on the spot,” said Qoza.

The department urges all clients who have applied for their ID documents and have been waiting for three weeks or more to seize this chance to visit their Home Affairs office to collect these critical documents at their convenience on Saturday, November 11 or the weekend of November 18 and 19.

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