It is estimated that one in five people is neurodivergent with diagnosis including:
• Autism spectrum conditions
• ADHD
• Tourette syndrome
• OCD
• Sensory processing disorder.

The rush of the new year could lead to people living with sensory processing disorders becoming overstimulated and overwhelmed.

Abby-Jade Reason, principal of Apricot Tree Stimulation Centre in Northmead, shares these tips to assist a neurodivergent person or child if they become separated from their caregivers or feel overwhelmed in a public space:

• Stay calm and create a safe space. Speak in a calm and gentle tone. Allow them to initiate touch. Do not hold them unless they hold on to you.

• Get to their level. If the person is taller or bigger than you, try to sit down. Do not force eye contact – they are still listening even if they are not looking at you.

• Use clear and simple language. Keep sentences short, using terms such as “You are safe.”

• Offer choices such as: “Would you like to stand here or wait over there?”

• Match communication attempts, such as pointing or using sign language, to the best of your ability.

• Wait for a response. Give the person time to respond, even if it takes a little longer.

• Minimise sensory input. Where possible, take them to a quiet spot. Lower your voice and move away from flashing lights or speakers.

• Encourage them to take slow, deep breaths

Allow them to engage with their sensory needs. Allow them to grab your hand to clap and clap with them. Mimic their movements. These are all forms of communication, and let them know you are there for them.

• Look for comfort items. If an item has caught the person’s attention, such as a ball, toy, or car, let them engage with it to calm their senses.

• Find their loved ones. Use clear directions such as: “We are going to find your family? I will stay with you.”

• Avoid unnecessary physical contact unless the person is in danger.

• Ask questions about parents’ appearance or what vehicle they arried in.

• Make use of technology.

• If available, find cartoons or familiar shows to help capture the person’s attention.

• Use songs or nursery rhymes to help them remain calm or to initiate communication.

• Most of the time, technology is something familiar to them. Use the number keyboard and see if they know any phone numbers or can type a name.

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