Netcare warns of a scam targeting suppliers and service providers, where would-be criminals pose as representatives of the group.

According to Netcare spokesperson Lynne O’Connor, scammers are requesting meetings with existing as well as prospective vendors with the intention to defraud them.

“We have received reports that criminals are impersonating Netcare staff, requesting a business meeting at various Netcare facilities,” she said.

“As part of their modus operandi, when the intended victim of the scam accepts a meeting request, they are given contact details to call prior to arriving at the facility for the meeting.”

It is alleged that when making their way to the meeting, the person is urgently requested to make a payment by purchasing vouchers at a nearby fuel station or via online banking, with the promise of reimbursement upon their arrival at the venue.

“Once the prospective client arrives, it is discovered that no meeting was scheduled and that the intended person is not employed by the group,” said O’Connor.

“Netcare has not authorised any such requests or engagements, and the phone numbers used are in no way associated with the group.”

Tips to avoid falling victim to this scam:

• Verify all engagements
Only accept meetings or service requests confirmed through official Netcare channels.
Cross-check contact details using known Netcare directories.

• Be cautious of urgent requests
Treat any last-minute or urgent payment requests with suspicion, especially when on your way to a meeting.
Scammers often create a sense of urgency to prevent proper verification.

• Beware of requests involving digital payment methods
Never make a payment on behalf of anyone claiming to represent Netcare.

• Confirm appointments independently
Before attending any meetings at a Netcare facility, confirm the engagement with a verified contact or department.

• Identify red flags
Being asked to “call before arrival” on an unverified number, requests involving payments at fuel stations or retail stores and voucher purchases should be an instant red flag and must be approached with suspicion.

“Legitimate Netcare processes will never require upfront deposits, payments or voucher purchases,” said O’Connor.

“Our fraud team strongly advises pausing and verifying information before making payment, especially where urgency and digital payment methods are concerned.”

Anyone who has fallen victim to this scam is encouraged to open a case of fraud with the SAPS and report the matter immediately to fraud@netcare.co.za.

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