It could take two hours to get your power back after load-shedding
The metro expressed its concern that load shedding cripples the city’s infrastructure and the escalated result in power restoration delay
The City of Ekurhuleni announced that it’s experiencing escalated technical challenges with electricity distribution equipment after load-shedding.
According to metro spokesperson Zweli Dlamini, the situation is exacerbated by the current high stages of load-shedding, and these challenges result in the city taking longer to restore power after the scheduled load-shedding period had lapsed.
“Restoration after load-shedding is now done gradually by our technicians to protect substation equipment from severe damage. It may take up to two hours after the load-shedding scheduled restoration time to fully restore a load-shedding block,” explained Dlamini.
Power consumers are urged to switch off all non-essential appliances after load-shedding to assist to shorten restoration times.
Residents can log a call with the call centre on 0860 54 3000 should power not be restored two hours after the ending of scheduled load-shedding for the affected load-shedding block.
Consumers are also reminded to always treat all electrical outlets as live and report all third-party interference that may happen during load-shedding, such as theft, tampering and vandalism, and where possible provide evidence like photos.
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