I recently took myself off to a local bank to do this tedious and incessant FICA verification at the East Rand Mall.
I duly presented myself at the so-called help desk, where a young gentleman proceeded to ignore me, while he fiddled with papers on his desk for a few minutes.
Eventually, he raised his eyes towards me and beckoned me with a kind of “come hither” look … as though I was now in the presence of royalty.
I stepped forward and presented this surly individual with my ID book, together with printouts which I sourced at the Ekhuruleni offices … clearly giving all my personal details.
He took one look at the documents, as he hissed: “What is this? I want a statement from Ekhuruleni which has been posted to your physical address”.
Perhaps this individual is comatose.
Do he or his superiors at the bank not know that there is a never ending postal strike, affecting deliveries of postal items?
I was then dismissed, as Grumpy turned his gaze towards another unsuspecting customer.
So the lesson to banks is this: if you do not want to turn your bankers into w … rs, then train them correctly. This individual is a disaster and reflects poorly on the bank.
FICA … full of incessant c##p … aha.
