Improving government’s service delivery capacity and building an activist public service that is responsive to the needs of the people is the objective of the Provincial Ntirhisano Outreach Programme.
Ekurhuleni mayor Clr Mondli Gungubele, along with a delegation led by Gauteng premier David Makhura, left no stone unturned during their visit to Kempton Park and Olifantsfontein, last week
The two-day programme included inspections of service delivery sites where the delegation identified areas that require intervention to unlock service delivery challenges.
These include water and sanitation, supply of electricity, human settlements and safety and security.
During a public meeting held at the Kempton Park Civic Centre, Gungubele shared the city’s multibillion Rand plans of job creation, eliminating poverty, investment and the progress made in Ekurhuleni.
Mamello Marobi, a resident of Glen Marais, commended the city on the work it is doing to develop the area, but stated that intervention is needed to address the water cuts in the area.
“I can see the work that our municipality is doing when it comes to service delivery, however, more can be done with water and sanitation, as my water bill is too high, but I do not always have water in the area,” said Marobi.
Marobi further suggested that the municipality should consider implementing prepaid electricity, for residents to monitor their own water consumption without questioning the bills they receive.
This suggestion and those received from the residents will be logged in the Ekurhuleni EMIS system (service delivery monitoring system) for further intervention by the responsible departments.
Residents who did not get the opportunity to attend the public meetings are encouraged to still bring their concerns to the municipality’s attention by texting the word “IMBIZO” followed by their concern to 37088.
