Residents in Paulshof are growing increasingly frustrated after Johannesburg Water (JW) repaired a burst pipe on the corner of Stonehaven and Brackenhill streets, but left the site open and unsafe.

Resident Neil Garrard said while the community was glad the water leak had stopped, the incomplete work highlighted ongoing problems with poor workmanship.

“The pipe has been repaired, but the area has been left open and un-restored. It’s a hazard for pedestrians and vehicles, and it’s disappointing to see the same issue happen every time. They fix the pipe but never finish the job properly.”

Read more: Frustrated Lonehill resident says Joburg Water ignores leak complaints

He added that this was not a one-time issue but a recurring problem. “This has been happening for years. The same spot keeps bursting because they never backfill properly. Every few months, we go through the same problem: the pipe bursts, water runs for hours, and then they leave the site open after the repair.”

Garrard said the lack of urgency from city departments had increased residents’ frustration, especially as Johannesburg continues to face severe water shortages and crumbling infrastructure.

Also read: Johannesburg Water responds to petition over unfair sewerage charges on multi-dwelling properties

The Fourways Review contacted Johannesburg Water spokesperson Nolwazi Shabalala on October 10 and followed up on October 13 for comment regarding when the site will be properly restored and what measures are being taken to prevent further leaks.

No response was received by the time of going to print. More information will be provided once it becomes available.

Follow us on our Whatsapp channel, Facebook, X, Instagram, and TikTok for the latest updates!