Power issues in Germiston areas reach a boiling point
The power seems to have become unstable and starting to cause damage. Residents have been complaining about power surges that lead to damage to appliances.
Electricity issues continue to escalate in Ekurhuleni, with residents losing appliances and food, and its making it difficult for some to make a living.
Dinwiddie, Elspark, Elsburg, and Cruywagen Park all have been suffering from power outages and surges.
Residents have been left without answers and they are exhausted from begging for service delivery.
Mpho Nkosi from Cruywagen said they have been reporting and getting reference numbers but they are still sitting without power.
“I work from home and this is frustrating because I rely on the power to work.
“But now I have to spend extra money to go where I can be able to work and that is not fair because now I have to pay more just to be able to work,” said Nkosi.
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In Elsburg only a few residents are without power – five in Dorking Avenue and another few houses in Cheam Crescent.
The power seems to have become unstable and starting to cause damage. Residents have been complaining about power surges that lead to damage to appliances.
Also, residents have been losing money because food goes off and they have to throw it away.
GCN spoke to the city about what residents need to do when their appliances are damaged.
“Residents can claim to the city. They can obtain public liability claim forms from the Finance Risk and Insurance department or claim from their insurance.
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“The link is https://ekurhuleni.gov.za/for-me/forms/. The claim form should be forwarded to the following email address: Insuranceclaims@ekurhuleni.gov.za.
All claims will be evaluated by insurance assessors on each case’s merits,” said city spokesperson Zweli Dlamini.
He said on the issue of attending to power issues the energy department is attending to complaints as and when they are logged.
Germiston City New also expressed concern about power surges that are happening.
“There are various technical reasons for power surges.
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“These can include dips and spikes are caused directly by network switching for load-shedding. Some low/high voltages on the LV distribution network are caused by vandalism and theft of earthing and neutral conductors,” explained Dlamini.
He encourages residents to invest in surge protecting devices. “Customers can invest in surge-protected devices that can be installed in distribution boards, and by using surge-protected multiplugs for sensitive appliances,” said Dlamini.
