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Business owners warned of criminals posing as customers

A security company has noticed an increase in armed robberies by impersonators. They further warn business owners and provide safety tips.

Security company Fidelity ADT has issued a warning to business owners as criminals ramp up their efforts to gain from every opportunity they can find.

According to the group head of marketing and communications for Fidelity ADT, Charnel Hattingh, posing as customers is an old trick.

She added small businesses are especially vulnerable because even if they do have a security door and buzzer, for example, when a “customer” arrives you have to open it for them.

“We are seeing an increase in business robberies, particularly at retail outlets like clothing stores and garage shops, which are easily accessible.

Business owners need to be vigilant, make sure their CCTV is working and remain vigilant for any suspicious activity.

We recommend at least two staff members must always carry hidden panic buttons.

Visitors to these outlets must also be especially vigilant. Generally, the suspects are after the till money and not out to rob the customers, but it is still a high-alert situation

“It’s important to emphasise that the chances of a robbery becoming needlessly violent can be reduced by the behaviour of both staff and customers,” advised Hattingh.

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