Primrose residents are voicing growing frustration over the prolonged closure of the Primrose library, which has remained shut for over two years following a fire in March 2024.

For many in the community, the library was more than just a building; it was a vital lifeline for social connection and education.

The library’s absence is being felt most sharply by learners, parents and elderly residents who relied heavily on its services.

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With exams fast approaching, learners say they have been left without a safe and quiet space to study, as well as access to essential learning materials.

“I used to go to the library every day after school. Now I have to study at home, where it’s noisy, and I don’t always have the books or internet I need. It’s stressful, especially now,” said one Grade 12 learner.

Parents share similar concerns, saying the closure has placed their children at a disadvantage during a critical academic period.

“Not every household has the resources for proper studying. The library assisted by offering our children a safe and comfortable space to study.

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“Now our children are struggling, and no one seems to be prioritising this,” said Philisiwe Mahlangu.
Elderly residents, who relied on the library for reading, social connection and daily routine, also feel abandoned.

“For years, the library was part of my life. It kept us active and connected. Now we have nowhere to go,” said Mam’ Sonto.

Ward councillor Wendy Morgan shared similar sentiments, saying the closure has had a significant impact on learners in the community.

“At least 10 schools in the area have been directly affected.

“Learners are suffering because they cannot use the library for studying and research.

“We need urgent intervention to get this facility operational again,” Morgan said.

The City of Ekurhuleni previously indicated that an insurance claim for the damages had been approved as of August 2025 and that the process was awaiting the appointment of a contractor.

However, nearly a year later, there has been little visible progress, further deepening community frustration.

Residents say the silence and delays reflect a broader issue of neglect.

“It feels like we are not important. Service delivery is slowly disappearing in our communities,” said Mam’ Sonto.

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Community members are now calling for urgent intervention, transparency and a clear timeline for the reopening of the facility. Many believe the continued closure is not just an inconvenience, but a setback for education, community development and social well-being.

As the pressure mounts, one question remains: how much longer must Primrose residents wait for a service that once played such a central role in their lives?