CoE energy department affected by Covid-19
The City of Ekurhuleni (CoE) said it is taking technical teams longer than usual to resolve electricity-related problems such as faulty streetlights, due to the fact that its energy department had been affected by staff members who tested positive for Covid-19 recently.
“We wish to urge customers to please be patient, as the department is operating with a skeleton staff. Regrettably, streetlight repairs have not been prioritised during this period, with all resources directed to assisting electricity outages,” the City said in a statement.
Residents are reminded to download the City of Ekurhuleni’s new mobile application – My CoE App, which is said to be a technologically advanced customer interface platform that boasts new a range of new functions. The new App replaces the old My Ekurhuleni App which was launched in 2018.
The new App’s functions include traffic information, 24-hour municipal services news and residents can log queries and monitor them through the app at the touch of a button.
The My CoE App is interlinked to the City’s online payment system – Siyakhokha which is used to view, manage and pay municipal accounts conveniently.
The My CoE App is downloadable from the Play/App stores. For more information, phone 011 999 5102.
