DESPITE challenges, the metro’s audit report recorded a one per cent improvement in the metro’s achievement of its planned key performance indicators from the first to second quarter of the 2013/2014 financial year.
In line with its commitment to accountability, efficiency and transparency, the metro’s audit committee submitted the report of the report internal audit of the first and second quarter for 2013/2014 financial year at its February meeting.
In the first quarter the metro achieved 158 of its planned 253 key performances indicators (KPI), translating to 62 per cent achievement, while this improved by one per cent with 165 of the 264 planned KPIs planned for the second quarter being achieved.
The cluster which saw less than 50 per cent of the metro’s KPIs achieved in both quarters was the finance and corporate services cluster with only a percentage improvement from one quarter to the next.
While most of the departments in this cluster performed well ,according to the audit, areas such as cost management and tender processes still need some attention. The metro has appointed Ernst & Young to assist with drafting a cost management strategy. This is anticipated to be completed by the fourth quarter.
The metro boasted better performance in the growth and development cluster as well as the social development cluster.
Areas such as transport and economic development saw the metro implementing projects that not only contributed to revenue but also aided in the empowerment of communities.
The infrastructure cluster also saw positive results. According to the numbers given with regards to communities in the 119 informal settlements, the metro was able to supply them with basic services in accordance to RDP standards.
Ongoing projects in the water and sanitation department include the installation and replacement of meters. The metro also showed an increase in the Blue Drop score which is indicative of the improvement of the quality of the drinking water.
