The 2015 Gauteng City Region Observatory Quality of Life survey has placed the City of Ekurhuleni in the number one spot in Gauteng metros after it recorded high levels of satisfaction by its residents.
Released on Tuesday, the fourth survey indicated a consistent increase in satisfaction pertaining to basic services such as energy and water, among others. The increase is noted from the beginning of the current administration in 2011, Themba Gadebe, metro spokesman, said.
The 2015 survey revealed that more than 70 per cent of Ekurhuleni residents are generally satisfied with the provision of services in the metro.
Over 80 per cent are satisfied with water services.
More that 70 per cent have given the city thumbs up on sanitation services.
More that 70 per cent are happy with the provision of energy services.
About 80 per cent are content with the provision of waste removal services.
While about 49 per cent are satisfied with the costs of the municipality, 22 per cent have remained neutral.
About 60 per cent have given the city’s roads a nod.
Over 68 per cent are happy with the city’s public health facilities.
Ekurhuleni’s city manager, Khaya Ngema, says while it is evident that the City is heading in the right direction, more is still required to be done in order to attend to the concerns of those who were not happy.
“As we get into the new financial year, all hands are on deck from our senior managers and staff to deliver to the people of Ekurhuleni an ideal city they have expressed in the Integrated Development Plan,” Ngema said.
The survey was commissioned in 2009 to analyse the quality of life of citizens, identify key areas and groups needing intervention and support, and provide a holistic assessment of life in the Gauteng City region.
The Quality of Life Survey is the largest social attitudes survey conducted in the Gauteng province.
