MunicipalNews

Well done electricity department said ‘Satisfied Customer’

"When credit is due, let us give it."

Editor – Many residents have gripes (often justified) about the City of Ekurhuleni’s energy department, especially when there are problems at, for example, sub-stations.

Such issues leave residents without power for many hours at a time. My family too has suffered from such unexpected and definitely unwanted outages.

However, when credit is due, let us give it.

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On Monday morning, September 28, I reported a streetlight in one of the roads in Van Riebeeck Park not working via an email to the call centre. Less than 24 hours later on Tuesday, a technician was on-site, replacing the bulb.

Now, that’s what I call service.

Well done and thank you!

‘Satisfied Customer’,
Birchleigh

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