Mom’s nomination leads to gold award

The Edublox West Rand franchise scooped Gold at the prestigious Roodepoort Chamber of Commerce and Industry (Rocci) Business Awards recently. The annual Rocci Awards celebrate achievements in service excellence, with nominations coming from members of the public, clients, customers and even other businesses.

“We were delighted to discover we were nominated by one of our clients,” says Monique van Heerden, owner and manager of the winning West Rand franchise.

“She is a mom who was so impressed with the results she saw in her own child, as well as the service and support she received from our office, that she nominated us for the award.”

The various categories were Emerging Business, Micro Business, Medium Business, and Large/ Corporate, with Edublox West Rand receiving the Gold Award in the Micro Business category.

Monique says the Gold was a very pleasant surprise.

“We were hoping for a merit award for service excellence, so it was wonderful to be awarded the top prize in our category. We are especially happy about it for two reasons – firstly, because recognition of excellence might help to encourage more parents, caregivers and teachers to investigate the Edublox solutions to learning difficulties; and secondly, because it is a wonderful affirmation that the training we offer are truly world-class, and the absolute best we can do for the children.”

Monique attributes the Award to the impressive results demonstrated, as well as the Edublox approach to service.

“The Edublox Programme shows real results,” says Monique.

“The training works, the children respond exceptionally well and importantly, so do the parents. Often for the very first time, moms and dads are able to talk to teachers who are not only passionate and knowledgeable, but who also understand their situation fully. Add to that our highly defined quality control measures and I believe we have a recipe for success.”

Edublox Founder Henk du Plessis agrees: “Monique thoroughly deserved to win the Gold Award. She personifies the Edublox values as she is exceptionally proud of the wonderful achievements of her pupils, but remains humble and sees the opportunity to develop pupils as an honour.

“Furthermore, her relentless effort to deliver quality teaching ensures that the academic results pupils achieve at school are nothing short of remarkable,” explains Henk.

“She is often complimented on her excellent and compassionate service and is a true role model for other franchisees.”

Speaking of the future, Monique is excited about new programmes about to be launched, including an English language course and Edubrain home reading programme and tool kit. She also recently opened a Randburg branch, which she plans to grow as strong and successful as the West Rand branch.

“I really love my job!” says an excited Monique.

“I feel incredibly privileged to be working in this environment with great teachers, appreciative parents, and children who are improving not only their learning skills, but so many other aspects of their lives too.”