Essential municipal services will continue during lockdown
This means that your garbage should still be collected weekly, electricity and water supply will continue uninterrupted, problems with water and electricity will be seen to by maintenance staff, and public safety programmes will be implemented to ensure residents' security.
Going into lockdown, it’s natural to have a lot of questions. It’s something completely new and none of us has ever experienced anything like it.
To help answer some of the questions, the Mogale City Local Municipality (MCLM) recently spoke to the News about local service provision during the 21-day lockdown period.
“Mogale City, through consultation with internal and external stakeholders, has put in place measures to ensure that service delivery continues during the lockdown period,” according to communications from the MCLM to the News just before the nationwide lockdown commenced at midnight on 26 March.
Municipal workers from each department responsible for essential services will be granted special clearance to go out into town and provide these services to the community. This means that your garbage should still be collected weekly, electricity and water supply will continue uninterrupted, problems with water and electricity will be seen to by maintenance staff, and public safety programmes will be implemented to ensure residents’ security.
The above, as well as public safety, are all essential services which the MCLM has promised will continue as usual.
The following essential services contact details will be in effect from 27 March until 16 April:
• Electricity call centre: 086 166 4253, alternatively 083 469 4596, 083 469 4526 or 083 469 4550 from Mondays to Fridays from 7.30am to 4pm; or SMS and WhatsApp: 060 568 1813 or 078 645 6055 from Mondays to Sundays from 4pm to 11pm
• Water and sanitation call centre: 086 166 4253; or email: customerservices@mogalecity.gov.za
• Payment of municipal services, prepaid electricity and water purchases can be done at the following outlets: Pick n Pay, Shoprite, Checkers, Woolworths, Spar, Usave, President Hyper. EFT payments from all banks and direct deposits only at Standard Bank.
When making an EFT transfer through any bank, please ensure that you select the option to pay ‘a public recipient’ or, search the bank’s list of public recipients, then select ‘Mogale Municipality – Sundry Revenue’, or ‘Mogale City Local Municipality’.
Remember to use your 15-digit account number as reference when making an electronic payment through any bank to allow them to identify and allocate your payment. If your account number has less than 15 digits, add zeros in front of your account number to make it 15 digits, for example: 000000000123456.
• Prepaid water purchases can be done at:
KwikSpar Feathersquare on Furrow Road, Featherbrooke Estate; Total Service Station, corner of Robert Broom and Lud Hersch Drives, Noordheuwel; SuperSpar, corner of Robert Broom Drive and Van Oordt Street, Noordheuwel; Engen Service Station, corner of Kagiso Avenue and Sebenzisa Drive, Kagiso; Mokale Supermarket on Masedi Street, Kagiso 2; Mokale Supermarket on Masedi Street, Kagiso 2; and Bonanza Spar on 4th Street, Krugersdorp North.
Alternatively, visit https://www.easypay.co.za to purchase water, electricity and pay your municipal account; or download the EasyPay app on your mobile phone.
As per a press release on 26 March, Eskom has noted that during the lockdown no load-shedding will occur due to a decrease in the demand for electricity.
